If the garments are unable to be altered, determined using fair and reasonable judgement, Woolcott St will remake the order at no extra cost to the customer. All of our garments are made specifically using individual measurements and therefore can not be refunded due to change of mind. Customers may exchange full priced products within …
If alterations are needed for a new order Woolcott St will cover the cost locally, valid for up to 30 days after delivery.
We don’t expect you to pay everything upfront before receiving any garments. We require a 50% deposit to secure your order, with the balance payable on delivery.
Yes! We offer express turnaround times, charges apply and vary depending on the size of the order.
The turnaround varies based on the collection and client and can range from 4 weeks to 6 weeks for our hand made Heritage Collection.
Our manufacturing procedures range from machine made to completely hand-cut hand-sewn and hand-made. We use a variety of canvassing and hand made options based on your budget.
We source all kinds fabrics for suits, shirts, jackets, trousers and overcoats from some of the oldest and finest cloth merchants in the world, predominantly the most esteemed Italian, English and French major cloth fashion houses. We stock Wool, Cotton, Linen, Cashmere, Silk and Mohair. Each type of fabric has different benefits depending each individual’s personal …
Continue reading “What selection of fabrics can I choose from?”
Yes, you will need to book an appointment in order for one of our tailors to gather measurements, advise cloth and decide on styling. Book your appointment here.