Your personal bespoke tailors

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1800 573 442

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Can I visit your office?

Yes, however please remember to book an appointment as we work by appointment only.

How should I take best care of my garments?

Given we use all natural fibres and fabrics, we advise against over dry cleaning them. 2-4 times per year is the optimal amount, or if they have visible stains. Giving your garments a regular steam will ensure they keep smelling fresh but above all incorporating the Woolcott St rotation policy will ensure you get the …

Do you offer any rewards for referrals?

Our business has grown mainly through the help of our clients, we are very grateful for this and we reward those who help us. We will make you a custom shirt for every person you refer that joins the Woolcott St family and spends over $500. If you refer 8 people that join the Woolcott …

Can you make a suit out of fabric I have sourced?

Woolcott St can produce a garment out of fabric you have sourced. Please make sure you have purchased the correct meterage. However as we specialise in sourcing our own cloth, we highly advise you allow us to complete the process from start to finish.

Do you have corporate packages?

Yes, we specialise in corporate packages. please email or call us to discuss a package that is unique to your organisation. We offer discounts based on volume so every corporate package is different.

Do you offer gift vouchers?

Woolcott St offers gift vouchers for bespoke tailoring services. Please email or call us to organise a gift voucher.

My garment(s) are damaged or faulty, what do I do?

We put 100% guarantee on everything that we do. If a garment is damaged or faulty please let us know immediately so that we can rectify.

What happens if garment(s) don’t fit?

If the garments don’t fit due to measurement error, Woolcott St will remake your garments at no extra cost. We have procedures in place and work hard to make sure you get the right fit.